SMS Terms & Conditions
Effective Date: August 7, 2025
1. Program Description
Falcon Software Group offers an SMS messaging program to provide you with updates about our services, products, appointments, important notifications, and promotional offers related to AI consulting and software development services. By opting in to our SMS program, you agree to receive recurring automated marketing and informational text messages from Falcon Software Group at the phone number you provide.
2. Consent to Receive Messages
By providing your phone number and opting in to our SMS program, you expressly consent to receive text messages from Falcon Software Group. You understand that consent is not a condition of purchase for any goods or services.
You may opt in to our SMS program by:
- Texting JOIN or START to our designated short code
- Checking the SMS opt-in box on our website forms
- Providing verbal consent to our representatives
- Signing up through our mobile app or partner platforms
3. Message Frequency
Message frequency varies based on your interaction with our services. You may receive up to 10 messages per month, though the actual number may be lower. Messages may include:
- Service updates and notifications
- Appointment reminders and confirmations
- Product announcements
- Special offers and promotions
- Important account information
- Customer service communications
4. Message and Data Rates
Message and data rates may apply. You are responsible for all charges related to text messaging imposed by your wireless carrier. Message frequency varies. Check with your mobile carrier for details about your text messaging plan and any applicable fees.
5. How to Opt Out
You may opt out of receiving text messages from Falcon Software Group at any time. To stop receiving messages:
- Text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us
- Contact us at [email protected]
After you opt out, you will receive a one-time confirmation message confirming your opt-out. No further messages will be sent unless you re-subscribe to our SMS program.
6. How to Get Help
For assistance with our SMS program:
- Text HELP to receive information about the program and support contact details
- Email us at [email protected]
- Visit our website at falconsg.com
7. Supported Carriers
Our SMS program is compatible with the following carriers (this list may not be exhaustive):
AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, Cricket Wireless, MetroPCS, U.S. Cellular, Virgin Mobile, Google Fi, and other major carriers.
Note: Carriers are not liable for delayed or undelivered messages.
8. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Your phone number and any information collected through our SMS program will be used in accordance with our Privacy Policy.
We will not sell, rent, or share your phone number with third parties for their marketing purposes without your explicit consent.
9. Terms and Conditions
By participating in our SMS program, you agree to these SMS Terms & Conditions and our general Terms of Service.
We reserve the right to modify or discontinue our SMS program at any time without prior notice. Any changes to these terms will be posted on this page with an updated effective date.
10. Disclaimer
Falcon Software Group, its affiliates, and service providers are not responsible for:
- Lost, delayed, or misdirected messages
- Any system errors, failures, or technical malfunctions
- Any damages resulting from participation in our SMS program
- Charges or fees imposed by your mobile carrier
11. Age Requirements
You must be 18 years of age or older to participate in our SMS program. By opting in, you confirm that you meet this age requirement or have obtained appropriate parental or guardian consent.
12. Dispute Resolution
Any disputes arising from or relating to our SMS program shall be governed by the dispute resolution provisions in our Terms of Service.
13. Contact Information
Last updated: August 7, 2025